Privacy Policy

We inform you below in accordance with the legal requirements of data protection law (in particular in accordance with the BDSG as amended and the European General Data Protection Regulation 'GDPR') about the type, scope and purpose of the processing of personal data by our company. This privacy policy also applies to our websites and social media profiles. With regard to the definition of terms such as "personal data" or "processing", we refer to Art. 4 GDPR. Name and contact details of the controller(s)
Our controller (hereinafter "controller") within the meaning of Art. 4(7) GDPR is:

DosoSoft UG (haftungsbeschränkt)
Moritz-Sommer-Str. 4
40225 Düsseldorf, Germany
Managing Director: Felix Schwerz
Commercial register no.: HRB 89122
Register court: Düsseldorf Local Court
E-mail address: info@dososoft.com


Types of data, purposes of processing and categories of data subjects

In the following, we inform you about the type, scope and purpose of the collection, processing and use of personal data. 1. types of data that we process
Usage data (access times, websites visited, etc.), contact data (telephone number, email, fax, etc.), communication data (IP address, etc.),

2. purposes of processing in accordance with Art. 13 para. 1 c) GDPR
To optimise the website technically and economically, to improve the user experience,

3. categories of data subjects pursuant to Art. 13 para. 1 e) GDPR
visitors/users of the website,

The data subjects are collectively referred to as "users"

.
Legal bases for the processing of personal data

In the following we inform you about the legal bases of the processing of personal data:

1. If we have obtained your consent for the processing of personal data, Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis.
If processing is necessary for the performance of a contract or in order to take steps at your request prior to entering into a contract, the legal basis is Art. 6 (1) (b) GDPR.
2. If processing is necessary for compliance with a legal obligation to which we are subject (e.g. statutory retention obligations), Art. 6 para. 1 sentence 1 lit. c) GDPR is the legal basis.
3. If processing is necessary in order to protect the vital interests of the data subject or of another natural person, the legal basis is Article 6(1)(d) GDPR.
4. If the processing is necessary to protect our legitimate interests or those of a third party and your interests or fundamental rights and freedoms do not override these interests, the legal basis is Art. 6 para. 1 sentence 1 lit. f) GDPR.

Disclosure of personal data to third parties and processors

We do not pass on any data to third parties without your consent. Should this nevertheless be the case, the data will be passed on on the basis of the aforementioned legal bases, e.g. when passing on data to online payment providers for contract fulfilment or due to a court order or due to a legal obligation to hand over the data for the purpose of criminal prosecution, to avert danger or to enforce intellectual property rights. We also use processors (external service providers, e.g. for web hosting of our websites and databases) to process your data. If data is passed on to processors as part of an order processing agreement, this is always done in accordance with Art. 28 GDPR. We select our processors carefully, monitor them regularly and have been granted the right to issue instructions regarding the data. In addition, the processors must have taken suitable technical and organisational measures and comply with the data protection regulations in accordance with the new version of the BDSG and the GDPR

Data transfer to third countries

The adoption of the European General Data Protection Regulation (GDPR) has created a standardised basis for data protection in Europe. Your data is therefore primarily processed by companies to which the GDPR applies. However, if the processing is carried out by third parties outside the European Union or the European Economic Area, they must fulfil the special requirements of Art. 44 et seq. GDPR must be fulfilled. This means that the processing takes place on the basis of special guarantees, such as the officially recognised determination by the EU Commission of a level of data protection corresponding to the EU or compliance with officially recognised special contractual obligations, the so-called "standard contractual clauses". "Privacy Shield", pursuant to Art. 49 para. 1 sentence 1 lit. a) GDPR, we obtain your express consent to the transfer of data to the USA, we would like to point out the risk of secret access by US authorities and the use of the data for monitoring purposes, possibly without legal remedies for EU citizens.
Deletion of data and storage duration

Unless expressly stated in this privacy policy, your personal data will be deleted or blocked as soon as you revoke your consent to processing or the purpose for storing the data no longer applies or the data is no longer required for the purpose, unless its continued storage is necessary for evidence purposes or there are statutory retention obligations to the contrary. This includes, for example, commercial law obligations to retain business letters in accordance with Section 257 (1) HGB (6 years) and tax law obligations to retain documents in accordance with Section 147 (1) AO (10 years). If the prescribed retention period expires, your data will be blocked or deleted unless storage is still required for the conclusion or fulfilment of a contract.

Existence of automated decision-making

We do not use automated decision-making or profiling.

Provision of our website and creation of log files

1. If you only use our website for information purposes (i.e. no registration and no other transmission of information), we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data:
   - IP address;
   - Internet service provider of the user;
   - Date and time of access;
   - Browser type;
   - Language and browser version;
   - Content of the request;
   - Time zone;
   - Access status/HTTP status code;
   - Amount of data;
   - Websites from which the request comes;
   - Operating system;
   This data is not stored together with your other personal data.
   
   
2. This data serves the purpose of user-friendly, functional and secure delivery of our website to you with functions and content as well as their optimisation and statistical evaluation.
   
   
3. The legal basis for this is our legitimate interest in data processing in accordance with Art. 6 Para. 1 S.1 lit. f) GDPR, which also lies in the above purposes.
   
   
4. For security reasons, we store this data in server log files for a storage period of 30 days. After this period has expired, they are automatically deleted unless we need to retain them for evidence purposes in the event of attacks on the server infrastructure or other legal violations.
   

Cookies

1. We use cookies when you visit our website. Cookies are small text files that your internet browser places and stores on your computer. When you visit our website again, these cookies provide information to automatically recognise you. Cookies also include so-called "user IDs", where user information is stored using pseudonymised profiles. When you visit our website, we inform you about the use of cookies for the aforementioned purposes and how you can object to this or prevent their storage ("opt-out") by means of a reference to our privacy policy.
   
   Status: 04/04/2024 To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool "Real Cookie Banner". Details on how "Real Cookie Banner" works can be found at https://devowl.io/rcb/data-processing/. The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents. The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.
   
   A distinction is made between the following types of cookies:
   
   - Necessary, essential cookies: Essential cookies are cookies that are absolutely necessary for the operation of the website in order to save certain functions of the website such as logins, shopping basket or user input, e.g. regarding the language of the website.
   
   - Session cookies: Session cookies are required to recognise multiple use of an offer by the same user (e.g. if you have logged in to determine your login status). When you visit our website again, these cookies provide information to automatically recognise you. The information obtained in this way is used to optimise our services and make it easier for you to access our site. When you close the browser or log out, the session cookies are deleted.
   
   - Persistent cookies: These cookies remain stored even after the browser is closed. They are used to store the login, to measure reach and for marketing purposes. They are automatically deleted after a specified period, which may vary depending on the cookie. You can delete the cookies at any time in the security settings of your browser.
   
   - Cookies from third-party providers (third-party cookies, especially from advertisers): You can configure your browser settings according to your wishes and, for example, refuse to accept third-party cookies or all cookies. However, we would like to point out that you may then not be able to use all the functions of this website. Read more about these cookies in the respective privacy policies of the third-party providers.
   
   
2. Data categories: User data, cookie, user ID (inb. the pages visited, device information, access times and IP addresses).
   
   
3. Purposes of processing: The information obtained in this way serves the purpose of optimising our web offers technically and economically and to provide you with easier and more secure access to our website.
   
   
4. Legal bases: If we process your personal data with the help of cookies based on your consent ("opt-in"), then Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis. Otherwise, we have a legitimate interest in the effective functionality, improvement and economic operation of the website, so that in this case Art. 6 para. 1 sentence 1 lit. f) GDPR is the legal basis. The legal basis is also Art. 6 para. 1 sentence 1 lit. b) GDPR if the cookies are set to initiate a contract, e.g. for orders.
   
   
5. Storage period/deletion: The data is deleted as soon as it is no longer required to fulfil the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.
   
   Cookies are otherwise stored on your computer and transmitted from it to our site. As a user, you therefore have full control over the use of cookies. You can deactivate or restrict the transmission of cookies by changing the settings in your Internet browser. Cookies that have already been saved can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website to their full extent.
   
   Here you will find information on the deletion of cookies by browser:
   
   Chrome: https://support.google.com/chrome/answer/95647
   
   
   Safari: https://support.apple.com/de-at/guide/safari/sfri11471/mac
   
   Firefox: https://support.mozilla.org/de/kb/cookies-und-website-daten-in-firefox-loschen
   
   Internet Explorer: https://support.microsoft.com/de-at/help/17442/windows-internet-explorer-delete-manage-cookies
   
   
   Microsoft Edge: https://support.microsoft.com/de-at/help/4027947/windows-delete-cookies
   
   
6. Objection and "opt-out": You can generally prevent the storage of cookies on your hard drive, regardless of consent or legal permission, by selecting "do not accept cookies" in your browser settings. However, this may restrict the functionality of our website. You can object to the use of cookies from third-party providers for advertising purposes via a so-called "opt-out" via this American website (https://optout.aboutads.info) or this European website (http://www.youronlinechoices.com/de/praferenzmanagement/).
   
   

Contact via contact form / e-mail / fax / post

1. When you contact us by contact form, fax, post or e-mail, your data will be processed for the purpose of processing the contact enquiry.
   
   
2. The legal basis for the processing of the data is Art. 6 para. 1 sentence 1 lit. a) GDPR if you have given your consent. The legal basis for the processing of data transmitted in the course of a contact enquiry or e-mail, letter or fax is Art. 6 para. 1 sentence 1 lit. f) GDPR. The controller has a legitimate interest in the processing and storage of the data in order to be able to answer user enquiries, to preserve evidence for liability reasons and, if necessary, to fulfil its statutory retention obligations for business letters. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is Art. 6 para. 1 sentence 1 lit. b) GDPR.
   
   
3. We may store your details and contact request in our customer relationship management system ("CRM system") or a comparable system.
   
   
4. The data will be deleted as soon as it is no longer required to fulfil the purpose for which it was collected. For the personal data from the input screen of the contact form and those sent by email, this is the case when the respective conversation with you has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. We store enquiries from users who have an account or contract with us for a period of two years after termination of the contract. In the case of statutory archiving obligations, the deletion takes place after their expiry: end of commercial law (6 years) and tax law (10 years) retention obligation.
   
   
5. You have the option to revoke your consent to the processing of personal data at any time in accordance with Art. 6 Para. 1 S. 1 lit. a) GDPR. If you contact us by email, you can object to the storage of your personal data at any time.
   
   

Newsletter

1. You can subscribe to our newsletter with your voluntary consent by entering your e-mail address. Only this is mandatory. The provision of further data is voluntary and only serves the purpose of a personalised approach. We use the so-called "double opt-in procedure" for registration. After registering with your e-mail address, you will receive an e-mail from us with a confirmation link to confirm your registration. If you click on this confirmation link, your e-mail will be added to the newsletter mailing list and stored for the purpose of sending e-mails. If you do not click on the confirmation link within hours, your registration data will be blocked and automatically deleted after a few days.
   
   
2. We also log your IP address used during registration as well as the date and time of the double opt-in (registration and confirmation). The purpose of this storage is to fulfil legal requirements regarding proof of your registration and to prevent misuse of your email.
   
   
3. The contents (e.g. advertised products/services, offers, advertising and topics) of the newsletter are specifically described as part of your declaration of consent.
   
   
4. We use the following mailing service provider to send emails:
   Intuit Mailchimp (Cardinal Place, 80 Victoria Street, London), whose privacy policy can be found here https://www.intuit.com/privacy/statement/. We have concluded an order processing agreement with the newsletter service provider in accordance with Art. 28 GDPR.
   
   
5. We evaluate your user behaviour when sending the newsletter. The newsletters contain so-called "web beacons" or "tracking pixels", which are called up when the newsletter is opened. For the analyses, we link the web beacons with your email address and an individual ID. Links received in the newsletter also contain this ID. The data is only collected in pseudonymised form, i.e. the IDs are not linked to your other personal data, and direct personal identification is excluded. We can use this data to determine whether and when you have opened the newsletter and which links in the newsletter have been clicked. This serves the purpose of optimising and statistically evaluating our newsletter.
   
   
6. The legal basis for sending the newsletter, measuring success and storing the email is your consent in accordance with Art. 6 para. 1 sentence 1 lit. a) GDPR in conjunction with Section 7 para. 2 no. 3 UWG and for logging consent Art. 6 para. 1 sentence 1 lit. f) GDPR, as this serves our legitimate interest in legal provability.
   
   
7. You can object to tracking at any time by clicking on the unsubscribe link at the end of the newsletter. In this case, however, you will also stop receiving the newsletter. If you deactivate the display of images in your email software, tracking is also not possible. However, this may have restrictions with regard to the functions of the newsletter and images contained therein will not be displayed.
   
   
8. You can revoke your consent to receive the newsletter at any time. You can revoke your consent by clicking on the unsubscribe link at the end of the newsletter, sending an email or sending a message to our contact details above. We will store your data for as long as you have subscribed to the newsletter. After you unsubscribe, your data will only be stored anonymously for statistical purposes.
   
   

Amazon partner programme

1. We participate in the affiliate programme of Amazon (service provider: Amazon EU S.à.r.l., Amazon Services Europe S.à.r. l. and Amazon Media EU S.à.r. l., all three located at 5, Rue Plaetis, L–2338 Luxembourg, parent company: Amazon.com Inc, 2021 Seventh Ave, Seattle, Washington 98121, USA), with which we receive advertising cost reimbursements through the placement of adverts or partner links when third parties purchase something from Amazon.
   
   
2. Data categories and description of data processing: Usage data. Amazon compiles statistics and records when a partner link was clicked and what was purchased via it. For this purpose, the data is transferred to the USA and analysed there. To track orders, a specific attribute, the so-called partner ID, is added to the partner link URL. If you are logged into your Amazon account, Amazon may be able to assign this data to your account. If you do not wish this to happen, you must log out of your account. Amazon may pass on your data to authorities or contractual partners.
   
   
3. Purpose of processing: Analysis, optimisation and economic operation of our website by means of the partner programme.
   
   
4. Legal bases: If you have given your consent („opt-in“) for the processing of your personal data by means of the „partner programme“ of the third-party provider, then Art. 6 para. 1 sentence 1 lit. a) GDPR is the legal basis. The legal basis for the processing of your data is also our legitimate interest in the analysis, optimisation and economic operation of our website in accordance with Art. 6(1)(f) GDPR.
   
   
5. Storage duration: The storage duration of the information through the partner link is up to 24 hours since clicking on the partner link or up to 89 days if goods have been placed in the shopping basket at Amazon.
   
   
6. Data transmission/recipient category: Amazon EU.
   
   
7. Option to object: You can object to or prevent the installation of cookies by Amazon in various ways:
   
   • You can block cookies in your browser using the "Do not accept cookies" setting, which also includes third-party cookies;
   
   • You can disable interest-based ads on Amazon via this link: https://www.amazon.de/adprefs;
   
   • You can deactivate the personalised ads of third-party providers participating in the "About Ads" advertising self-regulation initiative via the link https://optout.aboutads.info for US sites or for EU sites at http://www.youronlinechoices.com/de/praferenzmanagement/, whereby this setting only lasts until you delete all your cookies.
   
   
8. Further information can be found in Amazon's privacy policy at https://www.amazon.de/gp/help/customer/display.html?nodeId=201909010 and on interest-based advertising here: https://www.amazon.de/gp/help/customer/display.html?nodeId=201151440.
   
   

YouTube videos

1. We have embedded YouTube videos from youtube.com on our website using the embedded function so that they can be accessed directly on our website. YouTube belongs to Google Ireland Limited, registration no.: 368047, Gordon House, Barrow Street, Dublin 4, Ireland.
   
   
2. Data category and description of data processing: Usage data (e.g. website accessed, content and access times). We have integrated the videos in "extended data protection mode" without using cookies to record user behaviour in order to personalise video playback. Instead, the video recommendations are based on the video currently being played. Videos that are played in extended data protection mode in an embedded player do not affect which videos are recommended to you on YouTube. When you start a video (click on the video), you consent to YouTube tracking the information that you have accessed the corresponding subpage or video on our website and using this data for advertising purposes.
   
   
3. Purpose of processing: Provision of a user-friendly offering, optimisation and improvement of our content.
   
   
4. Legal bases: If you have given your consent ("opt-in") for the processing of your personal data by the third-party provider using "etracker", the legal basis is Art. 6 para. 1 sentence 1 lit. a) GDPR. The legal basis is also our legitimate interest in data processing for the above purposes in accordance with Art. 6 para. 1 sentence 1 lit. f) GDPR. In the case of services provided in connection with a contract, tracking and analysis of user behaviour is carried out in accordance with Art. 6 para. 1 sentence 1 lit. b) GDPR in order to be able to offer optimised services to fulfil the purpose of the contract with the information thus obtained.
   
   
5. Data transfer/recipient category: Third-party providers in the USA. The data collected is transferred to the USA and stored there. This also takes place without a Google user account. If you are logged into your Google account, Google can assign the above data to your account. If you do not wish this to happen, you must log out of your Google account. Google creates user profiles from such data and uses this data for the purposes of advertising, market research or optimisation of its websites.
   
   
6. Storage period: Cookies for up to 2 years or until you as the user delete the cookies.
   
   
7. Objection: You have the right to object to the creation of user profiles by Google. Therefore, please contact Google directly via the data protection declaration below. You can opt out of advertising cookies here in your Google account:
   https://adssettings.google.com/authenticated.
   
   
8. You can find more information on
   
   
in YouTube's terms of use at https://www.youtube.com/t/terms and in Google's privacy policy for advertising at https://policies.google.com/technologies/ads 

.
9. Use of Google cookies and their advertising technologies, storage duration, anonymisation, location data, how they work and your rights. Google's general privacy policy: https://policies.google.com/privacy.
   
   

Rights of the data subject

1. Objection or revocation against the processing of your data
   
   Insofar as the processing is based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a), Art. 7 GDPR, you have the right to withdraw your consent at any time. This does not affect the lawfulness of processing based on consent before its withdrawal.
   
   Insofar as we base the processing of your personal data on the balancing of interests pursuant to Art. 6 para. 1 sentence 1 lit. f) GDPR, you can object to the processing. This is the case if, in particular, the processing is not necessary for the fulfilment of a contract with you, which is described by us in the following description of the functions. When exercising such an objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either discontinue or adapt the data processing or show you our compelling reasons worthy of protection on the basis of which we will continue the processing.
   
   You can object to the processing of your personal data for advertising and data analysis purposes at any time. You can exercise your right to object free of charge. You can inform us of your objection to advertising using the following contact details:
   
   DosoSoft UG (haftungsbeschränkt)
   Moritz-Sommer-Str. 4
   40225 Düsseldorf, Germany
   Managing Director Felix Schwerz
   Commercial Register No.: HRB 89122
   Registered Court: Düsseldorf Local Court
   E-mail address: info@dososoft.com
   
   
2. Right to information
   You have the right to request confirmation from us as to whether personal data concerning you is being processed. If this is the case, you have a right to information about your personal data stored by us in accordance with Art. 15 GDPR. This includes, in particular, information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data if it was not collected directly from you.
   
   
3. Right to rectification
   You have the right to rectification of inaccurate data or completion of correct data in accordance with Art. 16 GDPR.
   
   
4. Right to erasure
   You have the right to erasure of your data stored by us in accordance with Art. 17 GDPR, unless statutory or contractual retention periods or other statutory obligations or rights to further storage prevent this.
   
   
5. Right to restriction
   You have the right to request the restriction of the processing of your personal data if one of the conditions in Art. 18 para. 1 lit. a) to d) GDPR is met:
   - If you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;
   
   - the processing is unlawful and you oppose the erasure of the personal data and request the restriction of their use instead;
   
   - the controller no longer needs the personal data for the purposes of the processing, but they are required by you for the establishment, exercise or defence of legal claims, or
   
   - if you have objected to processing pursuant to Article 21(1) GDPR pending the verification whether the legitimate grounds of the controller override your grounds
   
   .
6. Right to data portability
   You have a right to data portability in accordance with Art. 20 GDPR, which means that you can receive the personal data we have stored about you in a structured, commonly used and machine-readable format or request that it be transferred to another controller.
   
   
7. Right to lodge a complaint
   You have the right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority, in particular in the Member State of your habitual residence, place of work or place of the alleged infringement.
   
   

Data security

We have taken appropriate technical and organisational security measures to protect all personal data that is transmitted to us and to ensure that we and our external service providers comply with data protection regulations. This is why, among other things, all data between your browser and our server is transmitted in encrypted form via a secure SSL connection.